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Fast and cheap. Just what I wanted. I received this item quickly from Tiger Direct. It was pure plug and play, has excellent software and answering machine flexibility.
Can't return it because it is not defective. Tried everything. Can't find a driver to work with Vista.
I recommend it. We use this modem to work with the fax program on our medical record system. The modem works effectively and consistently.
These Modems have no problems, they connect and bundle 3 times as fast as older V.90 Winmodems and have user features like "Modem on Hold" that make them a notch above the competition. hands down. One of the best PCI Internal Modems on the market today. If you want a Modem that is easy to install and use, this is the one. by far the best. I am in rural America with no access to any ISP except dial-up. I use 2 of these on Windows XP machine and MultiLink PPP for a combined speed of 98.5k to 106k making it possible to use most streaming music sites but not quite fast enough for streaming video.
Most of the companies I've dealt with don't even respond once, let alone actually solve your problems. I can even listen to a sound file while I'm downloading it (which I could never do before). Connect speed at 19200. No higher. I'll never buy anything by Creative again. No results. The README description was nothing like the drivers. I'm not exactly a computer beginner and I tried everything that I could get from the software.
I bought this modem to replace a 6 year old Conexent to see if I could pick up a little more speed. I didn't want to make the situation worse. I don't even know if they WERE drivers. This is why I despise email tech support. With download speeds at a pathetic 2.0 kbps, I was beginning to think I regressed back to my old 486-14.4 days.Also, As one of the other posters said, the software freezes in the middle of the installation. I run Windows Me, and I realize it is not the most stable of OS's but if the System Requirements say it should run on Win Me it should run on Win Me. I wasn't expecting broadband, but I at least wanted to get maybe another kbps. Boy, what a LETDOWN.
I connected at 37333 kbps and my download speeds are 4.0 (at least). Then, I tried their email tech support, figuring I had nothing else to lose. I didn't bother trying to install them. Oh, they responded the very next day and asked me to do a check on my system configuration, which I did, but after I responded, that was the last I heard from them. Then I checked out the website for driver updates.
I know there is more negative feedback about the USR modem than there is positive on that product's site, but I was lucky with it. From now on I'll trust US Robotics.Get ready for a return, Amazon. But I DID get results by taking this failure out and replacing it with a US Robotics 5699B. I couldn't get the connection speed above 19200. Mistake again.
I had to look long & hard for the model I had, but I eventually found it. No matter if the speed was set at 57000 or 115200. I got the drivers on but if I didn't push the reset button it would probably still be stuck in freeze mode.
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